HTFW UK – Cashback, Rebates & Rewards

I placed an order with Hard to Find Whisky (HTFW) and the process was seamless. I entered my delivery postcode incorrectly resulting in an issue with the delivery. I wasn’t aware of the mistake I had made and contact HTFW to make them aware of the delivery issue. First thing this morning I received a call from Will at HTFW who was simply excellent! He dealt with me as a first time customer in a personable and professional manner and nothing was a problem to him. Will made contact with the delivery company on my behalf to resolve my mistake. I am delighted to say that I received my delivery tonight and it is in fantastic condition so thank you to Steve for his packing. Thank you for your excellent customer service and I have corrected my delivery address for my next order.

After a failed delivery from a terrible driver, I launched a complaint, and the reaction was quick, and a resolution was achieved within 24 hours. I was contacted by Justin, who requested a telephone call with the person involved in the failed delivery. Adrian then called my Mother, and his concern profoundly humbled her. Adrian rang my Mother and apologised profusely, and we are both somewhat humbled by their reaction to the incident. Thank you for the assistance you have afforded my Mother. I also believe that customer care and terrible behaviour are lacking in society today because people are always after something. My Mother and I are humbled at their reaction to this, and as my Mother said, "Heartwarming that they are taking this so seriously." It is scarce in today's society that a company cares once they have received the money, but HTFW proved us wrong. Thank you to Justin and Adrian for addressing this situation. Order ID: 205-5716862-4691558

Ordered from this company on a numerous occasions in the past and just ordered dead mans fingers hemp rum had no issues and would recommend

I have found Hard To Find Whisky an Excellent Seller. Good range, good prices, easy to use web site, and informed at all times. I saw an item on the Hard To Find Whisky which I had been looking for and could not find anywhere else. I ordered it in the morning, it was sent the same day and was delivered the next day. I found the service magnificent from start to finish. One of the things I look for when buying is the delivery and this I was informed at all times, very well packaged and came when I was informed. Extremely Good Company. I would recommend Hard To Find Whisky to anyone. I have bought from before and will be definitely be buying from again. Many Thanks to all at Hard To Find Whisky.

I wouldn't buy my Whisky anywhere else