Heartland Vet Supply – Cashback, Rebates & Rewards

My sick cat suffered needlessly for 10 days with inflammation and pain/stress/anxiety due to Heartland Veterinary Supply's delay in shipping medications. I do NOT recommend Heartland if you have a sick animal needing medications quickly. I placed an order on 5/5/23 for two prescriptions. I phoned Heartland on 5/9/23 to find out why it hadn't shipped. I had an error in the number of mg's of 1 medication. However, Heartland had identified the error, made the correction, but had not yet sent out. I was told it would go out within the next 2 days. I phoned again on day 3, 5/11/23, as it hadn't. I was advised it would go out that day, and around 3pm, it did. Received order on Monday, 5/15/23, 10 days after order placement. I can receive shipments from China in under 7 days. Heartland can/must do better.