FREY – Cashback, Rebates & Rewards

Amanda was SO quick to assist me. While I loved the smell of our products, my babies are allergic and it caused them to get hives all over. She quickly cancelled my order and issued a refund for me. Quick, efficient, and kind! Such a great customer service experience. :)

Great communication & the best customer service ever. Truly a great company that is faithful and amazing. Products worth the penny!! Best investment ever, will be using FREY from now on.

Frey has great products. I started with laundry detergent and now use many of the personal care products. Occasionally they get an order wrong but no worries! They have SUPER customer service. I had gotten a fabric softener instead of laundry detergent in my order. They fixed it right away and I didn’t have to send the softener back. Plus for every order, they plant a tree. Their products are wonderful and natural.

Frey's customer service is what every company should strive to achieve. They have always gone above and beyond to ensure I have an exceptional experience and that my needs as a customer are met. There have been a few mishaps with shipping problems or product defects - however, anytime a problem or issue occurs, Frey has been there to make it right usually the day I inquire about my issue.

I had a wonderful customer service experience with Larry, a team member in customer relations. I wasn’t expecting to have my issue resolved so quickly and easily and it was such a great surprise. Very kind person and based on my experience, wonderful at his job. Thank you, Larry!