Faherty – Cashback, Rebates & Rewards

I started purchasing from Faherty last February. I think my first purchase was a sweater; quality was great so I bought a few more pieces over the summer. Everything has been great quality, great fit, timeless aesthetic. I'm a fan.

We had an issue with a customer service representative from Faherty brand about returning an unused item. We reached out to the president of the company and she IMMEDIATELY responded and assigned to somebody to help us. The issue was resolved. Fantastic customer service

I had a shirt I wanted to return and they had really good customer service and let me return it

The service experience I had with Faherty recently, specifically Jacqueline, was quite literally the best and most compassionate service experience I've ever had. Outside the quality of the materials and clothing being fantastic, I can and will do business with this company for their support. I made a mistake with my order, and Faherty took it upon themselves to fix it for me; they truly didn't need to. I'm very grateful.

I have a customer service rave about this company...I bought some shorts about a year ago which I loved until they tore about two weeks ago. I wrote to customer service to express my displeasure, and they jumped right in (on the 4th of July, no less) asking for pictures etc. They could not find my order in their system, and I couldn't find a confirmation order...game over, right? Wrong. They said that's okay and gave me full credit which i used to buy the shorts again...they arrived ten minutes ago. They could have told me to pound sand since i had no proof of purchase, or sent me a pro rated credit. A great experience and they have a customer for life.