ExecuCar – Cashback, Rebates & Rewards

I booked a car to take me and my family from our hotel in Manhattan to JFK. Pick up was 5.35am. They phoned me the day before to confirm everything was in order. On the day we were travelling the driver never turned up. No phone calls or messages about being late, nothing. We were left standing in the street. I finally got through to a dispatcher who said they would put me through to a driver but instead they hung up. In the end we have to try and find a taxi otherwise we would have missed our flight. They said they would give me a refund but never did. DO NOT USE THIS COMPANY !!

What is the point of calling ahead of time to confirm arrangements for your next days travel pick you are told everything is fine. But at 4am in another country your phone dings from an email saying rate your driver… WHAT! So I called and dispatch will give the line there’s nothing we can do we just schedule, so I call the local office in kc and she says you have to talk to dispatch…. ANGRY IS AN UNDERSTATEMENT RIGHT NOW!!!! SO NOW WE WILL HAVE NO RIDE AND THEY GOT PAID PLUS A $50 TIP!!!! DO NOT USE THIS COMPANY KANSAS CITY!!!

I paid for a meet and greet at the baggage claim. No driver to be found. He was 45 minutes late. We were picked up outside. Called the dispatcher and he said it was due to traffic. Really? Traffic in NYC? The driver said it wasn’t traffic. It was because the original driver canceled. This is the by far the worst car service I have experienced. I paid for a service that I did not receive. Very frustrating to say the least.

I have been using Exeucar ln the Tampa Bay area for about 5 years. Always on time, or a little early. Drivers always pleasant, and helpful. Strongly recommend.

We had a GREAT experience with SAM(705), our Execucar driver from LAX to Redlands, CA.!!! Highly recommend him if you need a ride while in Southern California!!! On October 15, 2019, our arrival to LAX was delayed two hours due to a maintenance issue with one of our planes, so we had to reschedule our original arrival time. We called their customer service number right after we got our luggage from the baggage claim area and SAM was there within a few minutes. It was a very pleasant ride!!! Thank you so much SAM!!!😁