DEUS UK – Cashback, Rebates & Rewards

Poor customer experience, waited 3 weeks order still not arrived, contacted support who advised parcel lost & what I ordered was no longer available, few days for a refund which is fine but support couldn’t care less no, won’t be shopping with them again.

Absolutely terrible. Paid 12€ for shipping. Need to return the t shirt as it was too small ... but I have to pay for the shipment of the return. When paying for 12€ for shipment originally you'd assume returns would be taken care of. The customer service email address provided does not exist. Really poor customer experience

Appaling. Utterly useless. I paid a substantial sum of money and after two weeks of absolutely no communication and only after I threatened to contact my card provider and report a fraudulent transaction, was I then informed that they had no stock of the item I had ordered. I strongly suspect that this happens an awful lot and in reality, someone should investigate this. If you’re going to buy Deus products, I would only purchase from a reputable retailer and steer well clear of their direct website and frankly borderline illegal sales practices.

Very slow delivery. Email enquiries ignored. Customer service phone number doesn't work. Shoddy.

The order was blocked half way throught my address due to limitations of their contract with DHL (altought they have charged me 10 euro for shipment costs). ask for a refund/re-shipment, but after 10 emails NO RESPONSE...