Dangerfield – Cashback, Rebates & Rewards

Excruciating experiencing ordering from this company. They don't answer any customer service questions, fail to communicate, and do not provide tracking info for items I paid their full requested international shipping amount for.I opened a PayPal dispute against them after weeks of no response from them. PayPal gave them 10 business days to respond to my dispute and provide proof of shipment. They did not respond at all and the case was closed in my favor.Of course they finally respond when they see the money has been taken from them due to the case being closed, telling me one item has been delivered, but the other never made it to production I guess and that it is "unavailable." It is BEYOND me why they could never communicate that one of the items was out of stock to begin with/when they shipped out the only one item I ordered, where they could have just provided me a refund for that item then and provided proof of shipment for the other item. It is also BEYOND me why this company would choose NOT to provide tracking info for their customers when it literally provides them the seller protection they need in the instance a dispute is opened against them.Now they're asking if they can charge me again for the item that arrived...DO NOT WASTE YOUR TIME; IT'S NOT WORTH IT.

This is the first time I'm writing a review like this, but I have to share my experience with this company because it's truly beyond atrocious and really disappointing.I ordered an item in mid July and it could not be sourced. One month later I finally got a response from customer service after several emails, and received a partial refund and a replacement item all to the value of the original item. The replacement item order was processed in mid August. It is now the end of September and this order is still on "pending" with no other status information or sign of the order actually being dispatched. I would like to have the replacement order cancelled and refunded but there does not seem to be any easy way of doing this because emails to customer service do not receive adequate response and live chat messages via the website do not receive adequate responses. I had managed to reach a member of support staff on live chat but they stopped responding to my query after giving a generic "we will look into this" answer, and offered absolutely no help or resolution at all. ....I was literally ghosted on a customer support live chat. I do not believe that this is how customer support live chat is supposed to work....This is absolute *worst* shopping online experience I've ever had, and the level of customer support is disgraceful. I do not recommend this company - it seems like items advertised online are not actually readily available to be dispatched and their customer support do not respond properly to emails or other forms of communication to offer resolution to order issues. The sad thing is that this is an international order, and I paid an expensive shipping fee for items that "cannot be sourced".Utterly ridiculous!

I really love DF and Black Friday clothing. I order from the US. It takes a couple weeks to arrive, but that's normal. I've placed 3 online orders so far. One item was incorrect, but otherwise fine. I used the online chat option and was given options of what I/they could do about it, but all involved odd stipulations because it was an international order. I chose to re-order the correct item and be refunded the shipping and price difference. I was told to submit a request for this (the online prompt one with drop-down options) with the info, but didn't hear back. So then used chat and email to get it taken care of. This was immediate and I really appreciate it.

I bought a leather jacket from Danger Field last year and I really like it. It's not genuine leather but the texture seems fine. I have worn it for 3 months now (exclude summer, because it's way too hot...) and it looks like it will last long.

One of my favourite stores. The clothes are amazing and cute, the material is nice, and they fit GREAT. I'm a small person so it's hard finding clothes that fit me perfectly, but Dangerfield sell clothes that actually fit me. I love the designs, like the bee shirt, or the 80's checkers jacket (my fav). I've never had any issues with them, my stuff arrive nicely packed and ready for me to try on. Can be a bit pricey but it's okay, worth it. However, stuff there doesn't last very long in store, always new stuff coming in.Amazing shop to buy from, I strongly recommend