Coach USA – Cashback, Rebates & Rewards

I forgot my backpack in the Newark AirPort Express when I left the bus at Bryant Park in Manhattan. The backpack included more than 1000.- $, important documents, clothes, sunglasses etc. I was really frustrated, but it was only my fault. After giving up a ticket at Coach USA I got everything back after three days. I‘m so happy that the bus driver was so honest to bring everything back to the lost and found center. It is fantastic that despite of these chaotic times there are fellows who are so correct, trustable as well as reliable.

I truly wish NJ Transit employees were as nice as Coach Bus drivers!!! Amazing customer service !!!

This last weekend I had taken a fast trip From Rockford Illinois to Dyersburg Tennessee for a funeral. I had gotten a one way ticket from Rockford To Nashville through Greyhound and was totally frustrated and highly disappointed and knew I wasn't going to come back home the same way. So when deciding my return trip I had taken the Amtrak to Chicago and got Vangalder / Coach USA Bus from Chicago to Rockford. I Really wish they went farther trips I really liked Vangalder bus ride WAY BETTER THEN GREYHOUND!!!! Very Roomy, Great Friendly Bus driver! And When You Got to Rockford they Actually a have A List of Taxis in the Area in case you don't have a ride to pick you up. I was Very Pleased With there service all the way around!!!

Can’t say that all their bags are great quality but overall experience with them is satisfactory.

Just ordered my 3rd bag from coach. Absolutely in love. However, I feel like the customer service can improve.