Castore – Cashback, Rebates & Rewards

I just wanted to acknowledge the fantastic customer service offered by Jordan, unfortunately due to some order issues which resulted in the top ordered no longer being available he worked really hard to try and resolve the situation and escalating the issue. I was previously pretty stressed by the situation as the top was for my son’s Birthday. Situation all resolved quickly

Incorrect item received, Avery was a big help in arranging a replacement correct one. Thanks Avery

Emily was very helpful with my query and extremely quick at getting back to me. This was very much appreciated and lead to placing an order

After ordering an England ODI shirt, my order was not delivered the next day, despite paying for the express next day delivery service. After contacting customer service, I received a swift reply from Lia, apologising for the oversight, and received an immediate refund on my postage. Faultless customer service. Well done Lia and Castore.

I noticed a slight fault on my sliders when I unpacked them on holiday. Messaged Castore and they replaced without question. Top service, top quality clothing and accessories, you can be confident they will quickly resolve as the replacement sliders arrived the following day.