ZeroWater – Cashback, Rebates & Rewards

DOES NOT FILTER MICROPLASTICS! Based on a report from consumer Lab, Zero Water does not remove microplastics but infact ADDS them. I bought a 'Stainless Steel' pitcher which is actually plastic on the inside The lowest PPM reading I had from zero water was 60 and the filter lasted only 2 months. I will be complaining and asking for a refunding as the reason I bought their product was based on their claim to ' Filter microplastics'

ZeroWater is not a reliable company. Filters only filter half the amount of water they advertise, which means that a filter costs you practically, DOUBLE! E. G. if zerowater claims that you will have 60 liters of filtered water from 1 filter, in reality you will have 30. So, it will be necessary to replace the filter with a new filter. I have contacted them by email, on the phone, since 18.06 and they have not bothered to contact me. I called countless times, I managed to talk to Sarah - customer support on 23.07, she told me that she would solve the situation together with her manager and NOTHING! Not even a courtesy call, just a brief email on 25.07 in which she says that SHE HAS NOT RECEIVED AN ANSWER FROM HER MANAGER! I will try to call Ombudsman, because we were buyers in good faith and what they do is called FALSE ADVERTISING!

I have had a zero water dispenser for months. We're happy with the quality of the water, but I have had two significant problems. One, I needed to update the credit card on file and after two frustrating phone conversations with a very tone deaf and unhelpful customer service agent, I was told to create a new account with a different email. Totally unhelpful. Two. I signed up for zero water because I like the idea of sending in the filters to be recycled. No one else offers this service. I was told today that you cannot apply recycled filters to a subscription order. So what is the point of having a subscription. Culligan, you can do better than this. I'm totally fed up.

I spent a good few months looking into all the options before choosing Zero Water. It seemed to me to be the best countertop system currently available and I have not been disappointed. The water truly does taste good unlike the water from my friend’s reverse osmosis system. I’ve had it for 8 weeks now and the first cartridge lasted for 39 days- TDS meter read 002 at 30 days and 006 on 39th. To give some context, my tap water ranges between 254-282 TDS. I hit a bit of a blip however when I came to change the cartridge for the first time. The reading from my meter was now showing 146 TDS. Concluding that the cartridge was faulty I installed another one and got the same result. I contacted Zero Water and received a prompt response in which I was given a troubleshooting formula to identify the problem which they suspected was to do with the TDS meter. It didn’t seem to be that however so the customer care team at Zero Water immediately dispatched 2 more filters. This time when I fitted the new cartridge I noticed water dripping down from around the base of the holding chamber and realised that I hadn’t installed it properly. Having failed to screw it into place, the water in my jug was now only partially filtered. I felt a bit ridiculous when I had to explain this to Customer Services as changing the filter is hardly rocket science but there it is! My thanks to the team at Zero Water who were 100% invested in helping me to resolve the problem and for the 2 new filters that were given free of charge.

The last 16 filters I purchased should give me a reading of less that 6 particles. These filters and many before it start at 17 and raise to 37 in one day. My tap water has an average of 100-108 particles. I feel like I have no choice but to buy a better system. Maybe you should consider having someone else make your filters.