Wonderbra – Cashback, Rebates & Rewards

no customer services contact. will not buy from that company. unhelpful

Ordered a bra which wasn’t the right shape for the dress I had so I sent it back through tracked delivery. Even though the tracking shows it has been delivered, they are saying they never received my return so are refusing to give my refund. Apparently, it was never delivered as ‘Parker House’ was added into the address and they have no idea where that is. This was their automated address under their name used by Royal Mail so is clearly how they scam people out of money! Royal Mail have assured me it’s been delivered, all tracking shows it’s been posted & delivered but apparently this isn’t good enough proof. Don’t waste your time & money. This business doesn’t deserve custom. I wish I’d have looked at the other reviews on here sooner as I would’ve avoided at all costs.

Do Not order from this website Scam website, products sent out and when return say they haven’t received even though you have proof of tracking. Happened to multiple people, you have been warned.

Bought two bras from their Canadian website. Found that the material cuts into my armpit and didn’t provide the support it claims on the website. Emailed them to ask about return and refund. They replied the next day saying that I have to keep the one I tried on, and they would only exchange the second one for me for a cost, and lured me to purchase an extra one for $5 more dollars. When I replied to explain that I was only looking for a refund, they never replied anymore. I would not recommend this product and am very upset about how they handle customers’ dispute.

Absolutely brilliant in helping with my query. Thank you so much to Maxine at Wonderbra customer service for going out of her way to look for something for me, finding it and sending it through to me. She genuinely did not have to do so (or even suggest what she would do - most people would have shut my query down and say sorry, we wouldn't have it). She went above and beyond what was required of her for me. Eternally grateful and luck really was on my side as it was a long shot if what I needed was even there. Thank you again!