WineInsiders – Coupons, Promo Codes & Special Offers (0)

Their customer service is deteriorating. I have been trying to resolve a damaged, reshipped, and now returned order for 8 days. The latest is the address THEY provide on their website for a pick up location, no longer accepts wine. What?! They are full of excuses but no solutions. I demanded a supervisor to reroute my delivery to another drop off, and the idiot did the order again. This is the 3rd redo of the same order. But FedEX site shows it out for delivery. Baffled!

wine is good but fed ex ground delivery is horrible. I have been waiting for my wine for over two weeks and nobody at this company can remedy the delivery issues. i will be moving on to a different wine delivery company

In all of the years and numerous bottles of wine consumed, I have never had a bad experience with WI. There have been several times that I was either unhappy with a bottle or 2 and recently a shipment of 5; the wine was always replaced promptly, at no charge and to my satisfaction. I've been through the 'weeding out' process of trying various kinds/types of wines and have now settled on a few select favorites. This is not to say that I won't 'dip my toe' into the unknown pool again but I have every confidence about my future orders from WI. I do agree that FedEx is a far-from-perfect delivery service like they were once upon a time. Cheers!

CUSTOMER SERVICE, WHAT CUSTOMER SERVICE? THEY NEVER GET BACK TO YOU OR ANSWER EMAILS. THEY EMPTY MY CARTS. THE LAST 3 CARTS I MADE THEY EMPTIED SO I NEVER MADE ANOTHER ORDER AFTER ORDERING 5 TIMES. IT SEEMS WINE INSIDERS DOESN’T WANT MY BUSINESS. I HAVE TOLD THEM NUMBEROUS TIMES CHARGING A PROCESSING FEE IS NO FREE SHIPPING. GIVE ME 50% OFF WITH NO PROCESSING FEE, I'LL MAKE MY 6TH ORDER OTHERWISE WINE INSIDERS IS A SCAM AND I'LL BUY MY WINE ELSEWHERE.

Do not trust this scam company. They are having a contest for the "Ultimate Wine Insider". Check this out in the rules: "6. Grant of Rights By submitting a Submission, the entrant (a) represents and warrants that he/she has all rights, title and interest necessary to grant Sponsor, and does hereby grant Sponsor, without compensation or further notice of any kind, the worldwide, irrevocable, fully paid up, royalty-free, transferrable, non-exclusive, perpetual and unrestricted right (including moral rights) and license to (i) adapt, publish, use, exploit, edit, reproduce, make derivative works from or otherwise exploit such Submission, in whole or in part, in any manner and in any and all media now known or hereafter devised; (ii) modify such Submission in any way (including but not limited to any and all advertising and marketing efforts, inclusion on digital and social media channels, in-store and other point-of-sale marketing, digital billboards and other out-of-home marketing; (iii) use, copy, perform, reproduce, display, edit, modify and distribute any part of the Submission or any other submitted material, including, but not limited to, your appearance, likeness, voice or name, and to prepare derivative works of, or incorporate into other works, such submitted material, and to grant and authorize sub-licensees of the foregoing; and (iv) post the Submission on the Internet or use the Submission in any other way in Sponsor’s sole discretion; (b) agrees to indemnify and hold Sponsor harmless, to the fullest extent permitted by law, from any claims to the contrary; and (c) agrees to sign and return any additional documentation that may be required by Sponsor or Administrator relative to such grant of rights." Yep, merely send them a submission and they can steal all the ideas present in said submission, without acknowledgement or notification. Sound like a scam to you? It should.