Thought – Cashback, Rebates & Rewards

I’m surprised by all the negative comments here. I recently ordered a dress in two different sizes, in their sale. I kept one of the dresses and returned the other. I received an email a few days later regarding a refund, and it arrived in my bank a few days after that. The dress is of high quality and much better than my expectations. It was sustainably packaged, and the company kept me up to date regarding delivery etc. I will probably use this company again.

I ordered twice last month. I had a bad experience with my first order; the cardigan that I received was very bad quality and had a hole in it. I ended up returning both items from my first order for quality reasons. They refunded me within 2 weeks. I placed a second order for the same cardigan but in two different colors, and I received better items. I wouldn't pay full price for their items due to their low quality, but with good discounts, I don't mind.

I am really surprised to read about other peoples' negative experiences with Thought. I recently purchased a load of clothes from them for the first time and the service was great - the clothing arrived on time and was packaged sustainably. I had to return some of the stuff as it didn't fit or suit me and unbeknownst to me, I accidentally returned an item I meant to keep, so it wasn't on my returns form. They immediately returned this item to me which I thought was so good of them.

I just wanted to write to say thank you and let you know the difference you have made to me. I have been a regular client of a podiatrist Rebecca in Glasgow for some time now and last year began purchasing your bamboo socks at her recommendation due to various foot complaints. In this time the breathability and grip (provided by the bamboo I believe) has made great improvements to my feet. Furthermore, your socks are a lot prettier than my previous prefered brand aetrex who use copper and are simply black or white orthopaedic looking socks. This may not seem important but I am a 29 year old woman and this genuinely has done wonders for my confidence. You have gained a customer for life, please keep up the good work!

I love their clothes! A time ago, some of the items I bought to them didn't reach the expected quality, but recently, they have solved these problems, and I have received really wonderful clothes at a very just price. Regarding returns, when I have returned some item, I have been quickly refunded, even with the shipping costs (I live in Spain, so I have no free returns, but at least, they have refunded me with the shipping costs). The last summer, I had a problem with a naturally dyed t-shirt, which changed of color after washing, and I was refunded without having to return the t-shirt. So, I am really happy with the Thought team in all respects!