European Wax Center – Cashback, Rebates & Rewards

Terrible, terrible service. My esthetician did not ask me what I wanted and went ahead with a procedure which was horrible. I spoke to the front desk person about how she had botched my waxing, and he said "well that's the way it is." I paid top dollar for a terrible wax. The McDonalds of esthetician services. Dont' go there!

Theft! And rude people working the front desk. As soon as my girlfriend walked out of my appointment she realized that she left her Versace sunglasses behind. She walked to the car to double check, and then back to go retrieve them. Upon entering less than a few minutes later, she was told that somebody was in the room and that they were not able to check. Since she had just left and didn’t understand how somebody could already be waxed in the same room, she suggested to knock on the door to ask if the sunglasses were in there. She went to go knock and the front desk receptionist yelled at her to get away, and that she was not allowed to knock, nor would the receptionist check. My girlfriend had no choice but to wait until the “next client” came out. After 10 minutes of waiting the front desk, receptionist said there was no point in waiting and that it will be over an hour. My girlfriend is undergoing a major surgery in the next few days and with all the stress of that she came back to the car in tears. She said, “I don’t know what else to do. She won’t let me check.” We were late for a doctors appointment so we had to leave and within 30 minutes, she got a text saying that they checked the room and didn’t find any glasses. How convenient! So let me get this straight, we can’t check the room, we can’t wait, and as soon as the room is “open to check”, they are magically gone? What more likely happened is the rude receptionist didn’t like my girlfriend going to knock on the door to ask if they were in there. After she got on her power trip and yelled at her, what incentive would she have to call and say “oh I found them”. The answer is zero. Again, 100%. sure she was wearing them walking in, came out with nothing, and somehow they magically disappeared. The aesthetician who worked on her was great, the lady at the front desk, rude as can be. We will be filing a police report and it’s sad that after many years of going there, she will never be back.

Irene at the Mckinney location is amazing. Very knowledgable and professional. Super Expereince!!!

I am very happy with the individual that I go to..good service and friendly employees...

Great prices & service