VOIPo – Cashback, Rebates & Rewards

I had an early billing experience, as well, and want to credit Tim and Voipo for quickly rectifying it - I have been with Voipo since 2013 and never had an issue before - and this one was handled quickly and I appreciate it. I have a lot of experience with retail customer service and saw good customer service in this instance and am thankful for it.

I have been a VOIPO customer since approximately 2011, and I am very happy with the reliability and responsiveness of VOIPO including the time that I factory reset my newly replaced grandstream device after a hardware failure. They also converted a one year renewal to their standard two year offer after I requested per their email offers. Support was very gracious in explaining what I did wrong at the time and had me fixed in very short order. *UPDATE:* My concern _Below_ was resolved quickly; Thanks, Tim / Voipo. ;^) Last week, a problem occurred when I noticed a third 2-year ($185.00) renewal charge extending my service out to 2029. (This also happened on June 7 of this year) and as mentioned on August 12th of this month. I did not request these renewals - my service was previously paid through 2025. I didn't bother disputing or complaining about the first surprise renewal in June --even though it was unauthorized, however someone at VOIPO just extended an additional two years bringing my service out to 2029. This was a bit too much for me to accept. I called my credit card company and after a few conversations with customer service and fraud departments, they have declared it as a fraudulent transaction and asked me to give VOIPO 48 hours to fix this. Tim - I love your service and responiveness on this forum: Please fix this ?

VOIPO has been my go-to for phone services, and for good reason. Their call quality is fantastic, setup is easy, and customer service is always available to help.

Call quality is great, setup is easy, and customer service is always helpful. Highly recommend this to anyone looking for dependable service!

Their call quality is exceptional, and their customer service is always there to assist. Prices are reasonable too. Highly recommend VOIPO!