Vacation Rental Pros – Cashback, Rebates & Rewards

Resort Rental Pros is who I'm reviewing, not sure if Vacation Rental Pros is affiliated. After booking a 2br unit for Wyndham in Sevierville TN for July 30th and 31st through VRBO I decided I would look up the company's reviews. After doing so I thought.. fml I've been duped! I called them the next day and a woman answered immediately which was a good sign. I asked if they sent out a reservation number since I've stayed at Wyndham properties countless times. She said I'd receive a confirmation number within 48 hours of arrival which had me confused and not feeling all that great about choosing them. A few hours later I received an official email from Wyndham confirming my stay. So unless they 'un-reserve' my reservation I should be good to go! I will update this if any thing changes.

I have used Vacation Rental Pros 3 times and always had an excellent experience. We stay in Panama City and the condo is always in perfect shape and just what my family of 10 needs! They are always nice when I call and always resolve my issue! Their condos are the cheapest I have found for where we stay. I plan on using this company every year! Great customer service!

Only reason we gave a 4 is because instructions for using the DVD were inadequate. Couldn't get it to work.

We rented based on the online pictures and the condo was lovely, well equipped and comfortable. Rental issues were clearly delineated in the contract and payments hit the credit card on-time or late (better for me!), We had only one small issue and it was addressed quickly. I like the safety of renting through an organization rather than VRBO (my sister has had 2 cancellations of her rental less than a week before her vacation start date). I also like the way pick up and drop off of the keys is handled - makes it easier if we are running late since we drive.

Vacation Rental Pros offers very nice properties at reasonable rental rates. Pick-up and return of keys is easy and convenient.