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After months of dealing with insurance companies and resort representatives, my final interaction with the representative from Vacation Express was quick, effortless and made me feel that my concerns had been heard and resolved. THANK YOU.

I typically use apple vacations but, used vacations express this time for an all inclusive trip. Everything was fine and as described. No issues, will use again.

Vacation Express resolved the concerns my wife and I had with our resort stay quickly, fairly and efficiently. Would book again!

Youguys got everything right! Thank you! Our problems arose with Nexus Shuttle. Our hotel room, at RIU Palace, got clogged toilet , the staff resolved. The hotel provided Fox News only Sunday night, the day of our arrival.at RIU Palace. The Supvsr. of hotel's customer service switched us to another, nicer hotel in their chain, RIU Kukulkan. This is where Nexus Shuttle erred. causing the cab ride to the airport

The follow up service to help recuperate some funds from some things that went wrong on the destination side of our vacation was absolutely fantastic. It’s rare to get focused support anywhere nowadays but Vacation Express’ human touch made it very clear that they are dedicated towards customer care and satisfaction. I would like to book with them in the future. Thank you for your support!