Tile – Cashback, Rebates & Rewards

Products are fine for finding things lost around your home but totally useless outside the home. Lost a wallet on a beach and the last known location was when I had it 2 hours earlier.

Ordered the B Grade Tile product on sale. Received used product that was clearly scratched and worn. Sent pics to Customer Service and they told me that the Tile that they shipped to me was not associated with my order. Haha. Returned the item but they wouldn't pay for return shipping. Be careful about ordering B grade products on sale. Customer service obviously doesn't care about their customers. Read the reviews about this company before you buy Tile products.

I recently had a very disappointing experience with customer support regarding a simple request. Instead of offering a straightforward solution to apply a coupon code retroactively, they suggested that I return the product and repurchase it using the code. This response is not only inefficient but also shows a complete lack of understanding of customer convenience and satisfaction. Rather than facilitating a smooth and customer-friendly resolution, they chose to make the process unnecessarily complicated. This kind of service is unacceptable and has resulted in me deciding to return the product without repurchasing. If this is how they handle simple requests, I dread to think how they deal with more complex issues. I am extremely dissatisfied and will not be recommending this company to anyone.

Me compré un TILE Mate de los que no se ve la tapa de la pila. Y cuál es mi sorpresa que en el interior la pila está soldada. No es fácil de quitar como se ve algún vídeo de Youtube. No es cierto que la pila se reemplaza fácil en el nuevo Tile Mate, sólo en los modelos antiguos que se ve que tiene tapa.NO SE PUEDE CAMBIAR LA PILA DEL TILE MATE SIN SOLDAR.

The absolute worst! No way to contact customer service,! No refund. This Company is the worst!