Thrifty Rent-a-Car – Cashback, Rebates & Rewards

Avoid! Make sure you have your own insurance cover and have substantial video/photographic evidence of the state of the car before rental. The evidence of my rental was completely inaccurate and I wish I had taken photos before I left the rental. My pre rental form indicated a smashed windscreen and a scratch on the front wing. It was only when I had left that i reviewed this and the damage was not present and their reports of the car weren’t up to date. Upon return thrifty indicated some minor scratches which they billed me €700 for. After I challenged this and indicated their evidence of the car was wrong, and the pictures they provided of the car were dated 6 months previous, they have since admitted the windscreen was repaired prior to my rental even though present on my contract. I wouldn’t trust their processes or capability and advise taking your own insurance policy, take clear pictures of the car, and challenge anything in person before you leave. Thrifty/Hertz’ complaints handling process is awful!

I am absolutely appalled by the disgraceful service I received from Dollar Thrifty at Frankfurt Airport. They erroneously charged me 300 euros for supposedly returning a car without petrol, despite the fact that the car was FULL and reviewed by their own staff onsite. Despite providing receipts and multiple emails complaining about this blatant error, Dollar Thrifty has refused to remove the unjust charges or even acknowledge their mistake. Their lack of accountability and customer service is utterly unacceptable. This company’s behavior is nothing short of a scam. Save yourself the headache and avoid Dollar Thrifty at all costs. They are a disgrace to the car rental industry.

Anmietung eines Autos 16.05. bis 17.05.2022 am Miami Airport bei Thrifty/Dollar. Alles super gelaufen. Keine lange Wartezeiten. Buchung über check24- auto europe in GER. Schöner Kia Soul, eigener Transponder für Maut darf benutz werden. Absolut empfehlenswert !!!

I booked a car hire in advance through Ryanair at Frankfurt International Airport & could not have been happier with the service provided at the Hertz desk there. A Ford Fiesta was quite adequate for a weekend visiting my student daughter in Gottingen & we had no problems at all. Collection & return to the airport was easy.

Excellent! Totally recommended (Berlin-Mitte) Booked for 3 days in Berlin Mitte office that is in central location and easy to access. Thrifty belongs to Hertz, therefore for my surprise a few kilometers Cmax was waiting for us with a lot of space, extra clean, smelling as new. Reception girls was so nice and helpful, had some problems with my credit cards and she managed to find a solution(thank you for extra help). Return was easy as well and price unbeatable. Totally recommended