The Kooples – Cashback, Rebates & Rewards

I had an issue with a dress I'd bought from Carnaby Street. I contacted customer service and had a reply back from Maya in 24 hours. I was asked to send the dress to Paris and within 2 weeks had a full refund including the postage. I did panic after reading reviews on here but have no complaints, Maya was very helpful.

Hallo, ich kann die ganzen negativen Bewertungen absolut nicht nachvollziehen. Ich habe per Kreditkarte bezahlt und das Geld war innerhalb 2 Tagen bereits wieder auf der Kreditkarte erstattet.

Appreciate their focus on sustainable and ethical production practices .I’ve had some experiences ordering direct from the Kooples. Honestly it’s one of the better ones I’ve had purchasing direct. Decent quality clothing too. Delivery was alright aswell.

i went into the kooples at selfridges in the bull ring and initially tried on the new rhinestone blazer. I then returned to buy the trousers with my sister. The service was impeccable and the staff are incredible. So much so, my mother went back today to buy the jacket so i could wear it on my birthday and the woman remembered me and said happy birthday even though i wasnt even with her. I highly recommend the Kooples in the Bull Ring in Birmingham. The customer service is absolutely incredible and i will definitely be returning!!

Shopped here since wandering across a Kooples shop in Wimbledon in 2015. Love it, I often buy from them especially in the sales. Returned two items due to ordering wrong size, customer service has always been good, easy to return. Deliveries are tracked usually with UPS or TNT all the way from France