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Upon move-in, the apartment was spotlessly clean, and the Blueground staff was very responsive, friendly, and helpful via the app, for any queries I had.

We rented at the Cole on the UES for about 5 weeks while our floors were being replaced on the UWS. The apartment was clean, had nice views, was exactly as advertised. The unit came with cleaning materials for the high end laundry appliance and dishwasher, as well as soaps/etc fo bathrooms and kitchen, as well as a box of snacks and drinks. The building stafff was nice and particularly helpful, and didn’t ignore becuase we were only going to be around five weeks. The building owner/manager-Stonehenge-seemed to have a good relationship with Blueground which was important because I wanted to avoid an illegal sublet type situation eg airbnb.. Staff was attentive and responsive. Blueground was somewhat responsive to maintenance requests but much easier to ask building super/staff yourself. I think Blueground has an EXCELLENT product.

Extremely professional management and quick response to the smallest requirement during the stay.

We rented an apartment for four months in Paris. I was a little hesitant to use this service because I was required to pay all of the rent up front plus a security deposit. I was also concerned after reading several negative reviews here. The unit was even better than we expected based on the video tour. We had a couple of maintenance issues and the BlueGround staff were very responsive and communicative. We received a refund of the security deposit without any problem. We would definitely rent from BlueGround in Paris again.

Booked it for a month and was expecting a usual apartment. Was pleasantly surprised to see an elevated check in experience, with a lot of amenities. It was the best of both worlds - Airbnb and a hotel