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Kirstie and her team make the most beautiful, treasured pieces. It’s become a little predictable that I always buy my wife something from Alkemistry but they are all instant favourites. Customer service is also exceptional - we lost one of my wife’s earrings and the team made us a single replacement.

sales attendant was very helpful, kind and patient!

Fabulous jewellery and great service when a repair to a bracelet link was required. Thank you Alkemistry team!

Contacted them regarding sizing and they were very prompt with replying. The bracelet is beautiful! Love it. I haven’t taken it off since getting it and it looks great still.

Very good customer service I bought the chain ring last year and after a while the chain was a bit loose due to the adjustable ball. I asked for repair for a fixed size. They kindly accepted and took care of everything even though I have to send back from Ireland. They fixed the ring and even tightening the diamond for me. All the communication was done through email and I have received the ring from DHL and now it looks like a brand new ring. Especially thank you to Rachel and people working in the workshop!