Tentworld Australia – Cashback, Rebates & Rewards

Purchased camping chair for Christmas gift which I then tried to return for a refund Boxing Day as my son already purchased one item was untouched in original packaging with receipt - was refused refund offered store credit only not impressed will not purchase from here again and will not be recommending to others - buyers beware no refunds

Like others, I bought an item online, however when I received it, it was not at all like what was advertised. I sent an email and returned it requesting a refund. Then the deceit began, first it was your request has been put through. Now it is we can not give a refund for change of mind or opened goods. How on earth is it change of mind when the goods are not as advertised and how would I know unless I opened it? And, it went from taking a couple of days to sort it out to now taking a couple of months. This company should not be allowed to do business.

Poor Delivery service. Today 25th march. My order from 8th march hasn't been delivered yet. One item of five has been delivered and the courier partner couriersplease has marked the order as complete. Upon contacting customer service 3 days ago they mentioned it happens and courier partner will deliver it soon. 17 days since order placed and lacklustre follow up of my concerns. Tentworld refusing to refund .I have my trip in 2 days time and I am stuck.

I found this store to be full of all the ideas that I have in my head on display, they give you time to browse without being interrupted and are very helpful and knowledgeable in what your needs are without pushing labels onto you, just recommendations of quality. Great customer service as well.

Shopped at Tentworld Browns Plain many times and was after a fridge freezer and managed to score a damaged one with a minor dent in the lid at a good discounted price The Engel hasn’t missed a beat in three months and the service was excellent as there was an offer to return it if there was any problems . They know their stuff.