TENSPros – Cashback, Rebates & Rewards

I placed an order as a guest, thinking that I had created an account. When I could not log in, I was upset. I contacted TensPro via phone and email. I was contacted by the vice president within 5 minutes on both phone and email. He explained the situation, asked me to create an account and he linked my order with the new account. He also told me that my order had shipped and gave me the tracking number. He could not have been more helpful or courteous. I was very impressed. Now that I have used the items that I ordered: Tens unit and hand held ultra sound unit, I am even more impressed. Both of these devices have helped me with extreme pain from an accident that resulted in my tibia being crushed. It has been close to 2 months since I received the items and they are helping me daily to alleviate pain and help with my recovery. I am very happy with TensPro and the devices that I bought.

I purchased a tens kit, ultrasound kit and cooling lotions to help my recovery for a complex leg break. I had not heard or seen anything regarding my order so I tried logging in on the TensPro site. My email was not recognized so I created an account but my order was obviously not listed since I created the account after the order. The email which confirmed the purchase got buried in spam so I missed it. I contacted TensPro by phone and email. Within 10 minutes, I received a phone call and an email from the VP of sales: Gary K. I missed the phone call but in the email, Gary explained that I had initially checked out as a guest but that he had linked the account I created with the purchase. He also included a tracking number for my purchase which had already shipped. I was thrilled with the communication and the quick response to my questions. My order arrived the next day and everything is working great! I really appreciated the instant information, the personal attention and the above and beyond customer service.

The delivery service (USPS) delivered to wrong address. Called Tens pros and it appears that the problem is now mine. They did say they would follow up on it on their end and contact me soon. They said my product had a $100 insurance. Have yet to hear from them in over a week. Will never do business with them again.

I’ve sent customer service an email noting the machine is not working properly. They never responded. Spent 100 dollars and it doesn’t work. I feel awful because I recommended my friends.

Hello everyone, ok after deciding that i need to stimulate my Vagus nerve, i found that it's a pretty new technology, so after reading this: instructables/DIY-Transcutaneous-Vagus-Nerve-Stimulator/ i was motivated to buy as instructables.com website is legitimate and trustworthy, so i bought it. The customs here in Jordan seized it and i had to wait one month to release my Microcurrent Tens Unit package, so i did and followed the instructions for tVNS and guess what! The Unit with the ear clips together just made what i was trying to 15 years ago. I recommend reading about your problem first and consult a therapist so you can explore such an advanced device. Good luck everyone.