teema – Cashback, Rebates & Rewards

I needed a lightweight wrap for my overly air-conditioned office and saw Teema advertised on Instagram. Checked out their website and decided to order one. Product came quickly and was beautifully made -- just what I was looking for. I was so pleased, I ordered two more. My experience was very positive and I highly recommend Teema.

Their customer service sucks. I ordered a bundle. Never received tracking number. Contacted customer service and I get this reply, "Sorry you feel that way. I'm definitely trying over here." after telling him I got vague answers from the last rep I spoke with. Also, finally received my bundle missing 2 towels. Been waiting 2 days so far for a response and am getting nothing. I tried their phone number and their mailbox is full. Also, tried filling out the form on the website and is getting nothing. I love supporting small businesses but if your business gets so busy that you can't keep up with customer service, hire more people or you will just make people pissed off. Will update if I ever get a response.