Swig Life – Cashback, Rebates & Rewards

Placed an order. Upon receiving the shipment confirmation and seeing odd activity with the package in transit, diverted to different locations further away from delivery address than the original dispatch state, I wrote in to inquire about the status of the order. My subject line containing the original order number was changed by them on response to ‘swig drinks order’ and a 2nd response (first being the automated one) advised me that I have Swig Life confused with another company and that I should reach out to them ‘helpfully’ providing their website (swig drinks). Problem is that my order was very much with Swig Life. I’ve followed up multiple times clarifying that I was attempting to contact the correct company and for them to track my order via number and or email associated with the order. Each time, same pattern: first an automated email and then another saying the exact same thing re: having them confused with another company. It’s completely non-sensical. Not a single word of my inquiries was addressed. ‘Customer service specialist’ signature does not contain anyone’s name, suspect they are in another country using boiler plate responses to confuse poor customers looking for their order or resolution to order issues. There’s no phone number on site. Instagram account is fake with clearly fake followers and of no real help. As of this moment no one actually acknowledged the issue nor addressed my inquiries. Yet the money was taken weeks ago when original order was placed. Fraud in the clearest sense of the word. Stay away unless you want to give away your money (up to you).

The 20oz water bottle can't even fit the smallest piece of ice. It might as well be a baby bottle. Also, design choice is slim to none.

I had a great experience with Swig. A few months after I ordered my cup, a chunk of the finish came off. Even though it was outside of the finish warranty (by about a week), they sent me a replacement mug and lid. It was incredibly easy to file a claim, I have an email from customer service within an hour telling me a new one was on the way, and it arrived within a couple of days - faster than my original order. Would 100% buy from them again. I was super impressed!

I ordered the Halloween "GLOW IN THE DARK" Mega Mug last year. (Jack-O-Lanterns) --- It does NOT glow in the dark. I've set it under lights, in the sun, basically tried everything to "charge it" to glow. It does NOT. AND there is NO PLACE to leave a review on their website.

Swiglife is a great company with great products. They offer drinking cups like tumblers and mugs for keeping drinks cold or hot. The cold drinks will stay cold for 24 hours while the hot drinks will stay warm for 12 hours. They come in all sorts of fun colors and graphics. I have the cheetah print and a marble print one. On the website you can register you cup because they have a lifetime guarantee. The lids however don't last a lifetime. They are plastic and can be washed and taken apart for washing but over time they wear out, especially if you are using the cup every day like I did my cheetah print one. But never fear you can buy a replacement lid for under $6 when you need one. The cups themselves are made of durable stainless steel amd washing is very easy. They can be washes in the dish washer or by hand. The website has benefits where you accrue points for money spent and also for things like following them on Instagram, Facebook signing up for their newsletter etc... And also when you make an order at the end there's always an opportunity to buy a mystery item at a reduced price and it's fun to see what you get. I did it on one order and got the wine mug. It is very nice for keeping wine or any other beverage cold. I've also used it as a coffee cup. I absolutely love my Swig cups. I always have one with me. I can't recommend these enough because they are much less in price than many other cups that are for keeping beverages hot or cold and they are the prettiest out there to choose from.