SVAKOM – Coupons, Promo Codes & Special Offers (0)

Great products and exceptional customer service can't beat that 💪 Thanks

I asked for a replacement as my product stopped working, and they got me a new one straight away! The parcel got lost in delivery, and they sent another on right away ! Great customer service!

Doris was amazing. Great customer service and says a lot about the company. I was looking for a toy for my partner and I know this will be the company I’ll be buying from for him. Thank you for the prompt response!

Hello. I recently purchased the Tulip stimulator. Unfortunately it couldn’t be turned on due to a malfunction. I contacted Svakom. They were understanding and very helpful getting me a replacement Tulip. It was quick and handled in less than a week. And as we speak a new Tulip is on the way to my house for my pleasure. Svakom is reputable and stand by their product warranties. The tulip is my fourth toy from them. All perform as advertised.

Hi everyone, I'd like to share my recent experience with SVAKOM's technical support team, which has left me thoroughly impressed. Upon encountering an issue with my previously purchased Cici product, I reached out for help and received a prompt and considerate response from Miss or Mr. Cai. Their assistance left me feeling incredibly satisfied and pleasantly surprised. Not only did SVAKOM swiftly show interest in replacing the damaged product, but they also demonstrated a genuine commitment to ensuring a quick resolution. Their rapid response and willingness to address my concerns underscored their dedication to customer satisfaction. SVAKOM's flexibility in accommodating my request for delivery to an address in Mexico further enhanced my experience. Despite the unexpected issue with my Cici product, SVAKOM efficiently handled the warranty process, providing reassurance and support throughout. Subsequently, it was decided that the Iris product would be sent to me as a replacement, which I'm eagerly awaiting. The recommendation of the Iris product was well-received, and I'm confident it will meet my expectations. Overall, I am thoroughly satisfied with the support received from SVAKOM's technical support team. Their prompt assistance, genuine concern, and efficient handling of the warranty process have exceeded my expectations. I highly recommend SVAKOM to anyone seeking exceptional service and high-quality products.