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Watch strap broke contacted them to try get it sorted they asked for my information to send a replacement . But then got a email saying that its out of the 1 year warranty. Support is rubish . And they don't want to help . I have watch straps that are 10 years old and in better condition. So for me it's a bad company that dosent care when they have got your money. Go somewhere else for a watch strap or any other product they sell customer service is total rubish and they just keep saying that there items have a 1 year warranty. So if its a year and 1 day they will do nothing for you. Be warned.

I had a request via the contact form a few days ago about the availability of a specific case in Europe. I never received an answer - but my email address was immediately used to send me promotional emails.