Site5 – Cashback, Rebates & Rewards

They did not honor cancellation and am now dealing with dispute with credit card company. Was good back in Host Excellence days but Site5 is now scammy.

If you ever decide to leave, make sure you go through the entire site and cancel every auto-renew. They will charge you even if you cancel and then fight a refund

I dont know why all these bad comments, I'm in a legacy server till now in UK, uptime is 99.9% measured from uptime robot, they never charged more and in one case ( VAT ) they issued a credit balance. Support is always willing to help, and they do help, no issues with that either. Other hosting companies ( and more expensive ones) the first thing they do is to point you to a help page. So why 4 stars? 1. Server's IP has blacklisted from Yahoo and got many problems with yahoo emails. Certainly is not entirely their fault, as this can happen to a shared IP. 2. They decided without previous notice to stop dedicated IPs from the legacy servers and I couldn't issue SSL ( their new servers support SNI ). The solution was to migrate my entire account to a new server which I'm not ready to do it now. In any case, besides the Yahoo issue, I'm very happy with the support they provided. In one case they also help me to find files with malicious code ( wp hack ) and cleaned them.

I am a Site5 customer for nearly 20 years, ever since I found them through the long gone BeOS community site begroovy.com. I had one hosting solution throughout and several separate ones during those years. Even though Site5 changed ownership several times, I find the service and support remained consistently fantastic. I have tried some other highly reputed providers and found these alternative providers oversold and under-performed, they simply pale in comparison to Site5. Site5 support is simply marvelous. Speedy, top-professional expert responses, they thoroughly identify the root of the problem and they just won't let go of an issue until fully, thoroughly, permanently resolved.

I've been a customer of Site5 for some time now and have used VPS, uVPS, Reseller and shared hosting. Great company to use and their service is 2nd to none.