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Service was good, hence the 2 stars. I do try to support small businesses if i can. The first pillowcase was poorly made, frayed around the seams by the zip and part of that seam hadn't been sewn properly and there was a large gap. This was replaced quickly but I had to pay postage costs. The second, replacement pillowcase looked okay when it arrived - at least the edges weren't frayed and the seams were all sewn properly without gaps. It felt nice to sleep on. After the first wash ( machine at 30 °) it started to lose it's sheen and silkiness, and after about 6 washes it looked and felt like any ordinary pillowcase. After around a year, ( I'm not sure how long they are supposed to last for) the seams started to fray around the zip especially around the pull bit on the zip which made it hard to zip up. After another 6 months the zip came away completely. It looks like it's poorly stitched with very little material allowed for the seams. It's now in 2 bits - the pillowcase, and the zip. Very disappointing. Sadly, I wouldn't buy from here again.

I don't know what so much fuss is about I see zero benefits from these pillow cases. Hype! I tried the one I boughts side by side with a cotton one. The Silk gave me nothing. Just a bill. Hype! My view, save your money. Nonsense. Another marketing game.