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I ordered 2 aluminum signs for a parking lot entrance. They packaging arrived with no visible issues. Upon unpacking, one sign had a dent near the middle of the signage and was visible from 20'. Signazon disputed that the sign was packaged with an imperfection, although the box had no sign of the same damage. I initially was offered no solution. They later offered to replace the sign at no cost, but whatever condition it arrived in was what I had to accept. I refused the terms and asked for a credit and I would return the signs. They did not accept my offer and I had to order from a new vendor. My new vendor delivered as promised.