SAMURAI – Cashback, Rebates & Rewards

I found this company easy to deal with. The website is easy to use and the pricing, delivery and returns policy clearly set-out. Fair price for the product I bought, and was really happy with the quality when it arrived. I’d have no issues using them in the future.

Shocking service from Samurai Erratic sizing Every time the package arrives from Samurai the order is wrong the sizing is wrong. Over 50 emails back and forward over the space of a year about Emailed manager and highlighted the problem The only company I have ordered from where you only receive silence after your money is taken. It’s a guessing game as to when it arrives because no updates are sent also note they don’t use tracking to send out items.

They sent my order rather quickly a few months ago. I just decided to review today. They didn’t really send me order updates like a typical business would but they sent the package quickly!

Very helpful staff after ordering from online store. I ordered a replica shirt to be delivered for a Christmas present for my dad. I made a mistake of getting the delivery address wrong and Rose went out of her way to contact me so it could be delivered as soon as possible. My second mistake was ordering the wrong shirt and unfortunately they didn't stock what i was looking for. I received my refund within 3 days of sending the parcel back.

Could find my rugby top of the teams site so went to these guys direct and they had some in stock! Easy payment and fast delivery.