RoseSkinCo – Cashback, Rebates & Rewards

The original device had been defective. I contacted customer service and they were quick to get me in touch with the right people. After sending in a video of the defective product, it only took two days for them to ship out a replacement product. Everyone I’ve talked to have been super friendly and quick.

My shipment was lost and they did everything to assist me in a timely matter. Sending a new shipment soon after. Great customer service! And the product works too!

The product works and the support is stellar. Highly recommend.

I cannot say enough positive things about customer service! Although the product didn't work for me as expected, the outstanding level of support and attention I received has left a lasting impression. From the moment I reached out for assistance, they were incredibly responsive, empathetic, and dedicated to resolving my concerns promptly. Thank you for setting the gold standard in customer service!

It took a long time to get the item delivered due to a confusion with the local courier service. Customer service was super helpful and was constantly communicating with me to sort things out. I am brown skinned and have very thick black facial hair and have tried clinical laser treatment before and thought I would give RoseSkinCo a go as they were one of few IPL devices on the market catering to darker skin tones. I have been using the product for over month and a half and beginning to see the results. I am shaving less frequently than before. Be careful not to press the device tightly to your skin as I ended up burning myself the second time I used it even though I was using it at a low intensity level. Lift the device up after each pulse. In short, follow the instructions. So far, very happy with the product. Good value for money.