RONA – Cashback, Rebates & Rewards

As a contractor that shops at a wide variety of building supply stores, I believe rona+ in cambridge to be a good place to shop. Like all other building supply stores, sometimes something might not be instock and it happens, to write a bad review on a store because something your looking for is not instock, or your in such a rush that the cashier isn't moving fast enough for you is simply wrong. If I go to a building supply store 100 times and have maybe 2 bad encounters and who knows, maybe I contributed to those 2 times, that's a 98 percent average. So if rona cambridge has a 98 percent average, why would I not want to shop there? Rona Cambridge, a great place to shop!!! I lost my wallet in the store yesterday and one of the staff found it and returned it to me! How many people would return your wallet, money still in it!

I ORDERED A PARAMOUNT OUTDOOR NATURAL GAS HEATER from Rona and it came when they said it was and it was easy to put together, and, surprise surprise, it worked immediately on the first press of the button. One criticism I have is that for $450 including tax they did not have the quick release attachment for natural gas supply, nor the plastic safety cap to keep spiders and creepy crawlies who love the smell of gas going up the pipe. That is just damn cheap. They should supply the standard attachment and the quick release - who has two natural gas supply hook-ups in their back yard?

I have been shopping at Fleetwood Rona for many years now. I am not angry contractor nor a skilled DIY guy. Every time I go there to buy something I think I need to do something at home I ask for advice and assistance. Starting from the station at the entry they listen, clarify, give advice and directions, sometimes call for someone who is specialist in the matter. Over last couple of months I experienced it several times. I also noticed few other customers like me asking for advice. Every time the response is professional and attitude friendly. Greg the manager, Annette, Nidhi, and Nisha from the front desk. THANK YOU ALL, management for creating this atmosphere and all employees for cultivating it.

I was looking for window-well covers and they were out of stock for 2 weeks.. One of the staff searched other stores and they were actually delivered to Markham the next day. I was most appreciative.

I shop at the Rona on Gardiners Road, Kingston. I was there one day looking at some deck chairs that I had been wanting for a long time. The department head, Andy, came along and told me that they were on sale but the sale was ending that evening. I was unable to purchase them on that day so Andy extended the sale price to me for the following day. He even helped unpack and load the chairs into my car. This was the BEST customer service I have received in a long time. I will definitely continue to shop at this Rona and I will always seek out Andy's assistance.