Robert Goddard – Cashback, Rebates & Rewards

Delivered on time in eco friendly packaging. Had a minor problem with my order. Received a response and resolution by email within a couple of hours from Victoria. Very responsive and overall really pleased with my purchases and the customer service. I didn't have to return any items, but see some people are unhappy with the cost. As our shopping habits change, this is something we need to get used to, in order for online shopping to remain sustainable.

Antonio (Hope that is spelt/got it right.) Patience of a saint. Great and easy to talk to. due to the postal strikes its become to hard to order anything to get it delivered to my address. This man understood his assignment and did it with class! He has helped me out massively and ordered the Boss items I was after to the store so I can look and purchase them there and then without having to wait for the postal delays! This is by far the best customer service I have experienced in a long time.

Fantastic all round service, from start to finish. Goods received really quickly. Also great courier service from DPD.

Have used this company a few times and have been very happy overall. My only grumble would be the £5.99 delivery fee. I ordered on a Saturday and it was only shipped on the Wednesday so nearly a week's wait for £5.99. I would have given 5 stars if not for that.

I stumbled across this website by chance, searching for some branded slippers for my daughter - they had the best price by far. I placed my order, after reading some reviews, and then realised I'd ordered the wrong size! I called a little while later and spoke to THE most helpful lady (Hannah, I believe) and she went away, checked stock levels and re-ordered the slippers in the correct size for me. She was so friendly and helpful, I will definitely be shopping with Robert Goddard again!!