Pit Boss Grills – Cashback, Rebates & Rewards

My wife got me a small Pit Boss PB600 model, won with a $20 raffle ticket. Ain't nuthin better than a bone-in ribeye, 20 minutes on each side at 250 on the top rack, then reverse-seared for a few minutes on each side at 400, using a 50-50 mix of hickory and cherry pellets.

3 or 4 years ago I bought the, "Pit Boss Laredo 1000 Platinum. I have smoked meats on this thing since the day I bought it, and loved. About 2 months ago I couldn't set the temp. from the grill. I called customer service and was helped promptly. The Pit Boss rep, ran through several scenarios and found out I had a bad control panel. I was asked some basic information about how long I had my grill. I was asked my shipping address and they sent me a new control panel, at 0 cost to me. This is a grill that sits out in the weather, all though I did buy the grill cover and it stays covered when not in use, it's still in the weather. I can't believe the world class customer service of this company! I will definitely buy more Pit Boss products. Tommy Humbles

I have a series 4 Pro vertical pellet smoker purchased from Lowe’s. So far my experience has been very good. As with all cooking devices there is some trial and error with dialing in for great cooking. The product performs as expected. Temperature is held well but note that on colder days you will need to bump it up some to offset. Recently I had some issues with connectivity in Bluetooth and WiFi. I called Pitboss and spoke to a customer representative. They listened to my issue and sent me a new control module free of charge plus very good repair instructions. That is great customer service. In summary, great product and great service. Good job Pitboss team!

I have the Pit Boss PV3 vertical smoker with electronic controls. I've smoke with 3 times since I got 3 weeks ago. There is an initial learning curve but once you get the hang of it the smoker works fine. The components are much better quality than the Masterbuilt i had. I expect that the PB will last longer. I had to consult PB customer service a few times for assembly help and operating instructions. They were always available when I called and we're always helpful.

My pit boss smoker arrived as promised, great product, can't wait for some nice weather. The company phoned me to make sure all was OK which was nice.