OtterBox UK – Cashback, Rebates & Rewards

A year back, some psycho on the street attacked me. He knocked my phone out of my hand and sent it flying onto the concrete, then he kicked it and stomped on it, all while trying to shove me over. I was fine thanks to my fight or flight kicking in (in the "fight" direction), but I expected my phone to be trashed. Not so! It survived with barely a scratch because of my Otter Box. I needed a good case because I am a clutz, but my loyalty is cemented (like the sidewalk it was kicked across) after that.

OtterBox Defenders have been protecting my iPhones since they first hit the market. I have dropped my phones many times over the years, The Defender lives up to it's name! Over all those years and very heavy wear only one holster has had a clip break but they did not hesitate to send me a replacement at no cost. Today I just received my order for a Defender for my new iPhone 15 Pro and all the accessories such as chargers etc. One little detail on the order was wrong, I received a black car charger instead of a white one as ordered but the customer rep made it all wonderful and is sending me a black charging cable to match, no hassle. I am a customer for life!

My 2 in 1 charger broke after a few months, contacted otterbox and they sent me a replacement, thanks

I have used Otterbox cases for iPhones and iPads for quite a while, I gave up on cheap alternatives sometime ago. My current case and belt holster is on my iPhone 12 Pro Max, also using the screen protector which has cracked on a recent drop but saved the main screen and is still fine to use. My belt clip recently failed, one of the corners just snapped off as I was clipping the phone back in. On the off chance that it was covered with the warranty I visited the website. After signing in I found that it was covered. The ordering of a replacement was simple and within about a week my new holster had arrived, even the delivery was free. I consider this excellent customer service and am very grateful to the hard working Otters, nice one.

After seeing the other reviews I wasn’t hopeful, however, contacted customer services as my case I bought back last year, around 6 months ago had broken. The case is solid, and the top of their range so unsure how the seal came away. They promptly arrived and this morning I received a new replacement! Thanks very much.