Optical Center FR – Cashback, Rebates & Rewards

Horrible cheat people. Someone should check this overpriced frames- are they even genuine! Street market sellers have better quality. And their hidden prices! 250pounds for just lenses on top of any 250+ pound frame( there are 4 for less than 100 if you want a cheaper selection) DONT GET SCAMMED BY THEM

DO NOT ORDER FROM THIS COMPANY!!!!! THEY TAKE YOUR MONEY AND DO NOT SEND YOUR ORDER. DO REPLY TO ANY COMMUNICATION. Now having to open a claim with my bank to get money back.

Despite the excellent price of their frames, I would avoid this company. The initial communication was relatively good, however, issues started when (after 2 weeks) I received a damaged pair of Ray-Bans, which had somehow 'slipped' through quality control. Optical Center blamed Luxottica for all the issues; it took 6 weeks to rectify this. During that time I was promised compensation or credit for the delay. After 3 further weeks of waiting, I still have not received anything. Optical Center has also stopped answering my calls. Avoid Optical Center.

Ordered a pair of sunglasses which took 2 weeks to arrive so I was having doubts and trying to contact them wasn’t straightforward. I sent an email requesting a status update on my purchase and delivery and received a full response in French! Anyways they arrived today and are great quality and exactly what I expected. Other than the delivery time and lack of customer support and service i am very happy with the product. Not sure I would use this company again until positive progress is made with customer services.

So I went for an offer for some really premium glasses. Monica working in the collier's wood branch was absolutely informative, patient and the optometrist was very very professional too. I have never seen that clear since 22 years of wearing glasses. Monica saved me money by selecting a suitable offer and guiding me to get the correct lenses and not necessarily expensive. She was pleasant and had a very helping attitude too. She was patient and explained me how a certain type of glass would work and how soon will I adapt to it. She understood the purpose and my use and guided me also to select the frame along with my wife. Thank you Optic Centre for a lovely experience.