Office Chair @ Work – Cashback, Rebates & Rewards

I received my Herman Miller Aeron C and it is great! Looks brand new and every option is working perfectly! This is our second purchase, and third chair over the past 4 years. While it does take a few weeks to receive the chair, it's important to realize that they are the only seller of used Herman Miller chairs that offer the 12 year Herman Miller Warranty,... so their chairs are in very high demand. I wrote to them several times asking about my chair and always received a reply usually within minutes, reiterating the length of time it takes and offering me to continue to wait for my chair, or refund if I wanted to, or pay the expedited fee. Of course, I did not want to refund... so I had to either continue to wait or pay the expedited fee. Yes, there is an option to pay an expedited fee which would allow your order to be pulled ahead of others in the long queue... and you would receive your chair much faster. Is this reasonable.. yes, I think it is. They have a very organized system, so to have your order pulled out of the sequence and sent ahead of others who paid before you did, is an additional process for them. Chair purchased January 22, 2023, chair received February 25,2023. The chair is great, the wait is long... ( can be several weeks) but in the end, it is a fantastic opportunity to own a genuine Herman Miller Aeron at a much more affordable price. Great chair, great price, great warranty!

I found this company to have excellent customer service. Very responsive. They are some sort of aggregator and have access to new or returned but new parts and send you a legitimate brand name chair for less than retail. If your unhappy with anything they are willing to work with you to come to a happy conclusion.

Because they have the lowest price around, I was a bit skeptical that Office Chair @ Work would deliver. My fears were unfounded. The Herman Miller chair came on time and was in great condition. Their customer service was awesome - helping me solve a minor issue with the adjustable lumbar support. Take this word from a satisfied customer, “You can trust them.” - Dave A., New London, CT

The Herman Miller Aeron I ordered was left on my porch by FedEx and a leg from the base was sticking out of the box and the leg was damaged. I emailed OC@W and within a week I had a new base and caster that fell off. Yes, the chair was slow to ship, but it was FREE shipping- they tell you up front. Also, the chair is great! I'd definitely buy again from OC@W!

These reviews really made me nervous about this company. I asked about my chair twice, the response was quick but meaningless. I got my chair after 11 days and it was during the Thanksgiving holiday weekend. All in good order, very satisfied with my interaction with the company and the chair itself.