Oasap – Cashback, Rebates & Rewards

I am very happy with my experience with this company. They have fantastic customer service, I got very quick, nice, & informative responses when I emailed with a question. Yes the shipping time is a bit long, but for discounted prices of their items, it is extremely reasonable to expect to wait a while. I would definitely order from them again & I would recommend to anyone looking for beautiful & discounted clothing.

Very good customer service. They respond quickly and work hard to make you a happy customer. I ordered a dress from them it ran to small and they did everything they could to make it right. I paid $21.55 for the dress they refunded me $15 and just asked me to keep the dress. I am very pleased with their service :)

I ordered a dress for my daughter for christmas that arrived on time according to the tracking given to me. Unfortunately we had our mail stolen the night it arrived. We were very upset and contacted Oasap the following day. We emailed our problem back and forth with Heidi who was WONDERFUL! They sent us a new dress free of charge and my daughter loved it! Great customer service!

I am giving 4 stars only because my daughter was really pleased with the coat I ordered as a Christmas present. However, like others, the shipping experience was very frustrating. Despite ordering a month before Christmas, and paying for express delivery, the parcel was not received until 6th January! This was very disappointing . Jenny at Oasap customer services was responsive and it seemed that it was the courier(Hermes) who were at fault. The parcel reached England in plenty of time and I received regular tracking updates to that point. Once in the hands of Hermes, it was a different matter. Hermes were very unco-operative and I suggest you change your courier Oasap.

My review of this website would have originally been much lower because of my order expierence. I placed an order for a navy colored dress in November, and in December, when it arrived it was black. As I was very close to the date I needed to wear my dress, I panic and contacted customer service via live and my correct order was sent express shipping the same week. I'm leaving this review because despite the original incorrect order, I was treated kindly by the customer service advisor, and my express shipment dress arrived in perfect time. I was even given the mistake dress as a gift! This website may have flaws as everything does, but they truly came through for me, and I hope they can do the same for someone else.