My Generator – Cashback, Rebates & Rewards

I cannot fault the customer service . My shipment was handled by Border Express ,a bunch of incompetent fools to say the least . Dan at mygenerator went above and beyond to help me. Thankyou so much Dan ,you are a ledgend . Steve Brown 3175

Absolute crap service. Purchased a generator with a 2 day delivery. It’s been 3 weeks and still no generator. We have been lied too, made promises that have not been kept. Have had to chase this from the start. They blame the courier but I have spoken to the courier (which my generator was not happy about) and they have not been at fault. This company want your money and looking at the reviews provide crappy products. I will be asking for a refund and heading off to Bunnings. Be warned you will be disappointed.

Purchased 65l fridge and before delivery found it was too large so I tried to exchange for 38l smaller fridge. Restock for on $999 fridge, 20% or $199. No other help, even though I wanted to still buy a fridge from them. Believe this to be very expensive.

RE PURCHASE OF DOMETIC PLB 40. FIRST TIME ORDER FROM THIS COMPANY. PLB 40 ON BACK ORDER-COMMUNICATION RE DELIVERY WAS GOOD. OTHER ENQUIRY RE PRODUCT USE WAS ANSWERED REALLY QUICKLY & STAFF (MATT) REALLY HELPFUL & QUICK RESPONSE.

says on site item with be sent 2-3 business days. now they are saying will be up to 2 weeks before its even sent. i called and the lady was very rude basically saying get in line with everyone else. no care at all