My Accessories London – Cashback, Rebates & Rewards

I ordered a chunky scarf, very happy with the service and the scarf is great quality, really good value for money, especially considering the size and how soft it is. Happy customer, I would definitely recommend.

Diabolical customer service. Non existent . Bought diabolically expensive tights ! Supposed to be large 16 to 18. But they are nowhere near it. Would fit a 10 to 12. Requested refund and details of how to return but heard not a single thing back from them. I sent them an Email almost a week ago. Nothing. Zero. So I sent a message on Instagram. I got a message back saying I would hear very soon. Still heard nothing. What the hell is going on ?? Not happy at all.

Bought a beautiful red blanket scarf recently, it was sent quickly with no issues. Really like the scarf, so I might buy some of the other colours, too.

I am annoyed with them, and Debenhams for not making it clear that returns were not free. I have had to email them to find out, but I notice the shoddy little return label in the bag does not state freepost. It looks like a long and very subjective returns process, so I know I will likely have to make two more Clearpay payments before I even get my money back - but get it back I will! Sick of Debenhams and this brands thing - will not be ordering from them any longer, unless I know that the goods are direct from them, and even then, I am too annoyed, so most likely this is my final order.

I ordered some bags. They relatively quickly and they look just like the pictures. Bought them in the sale so very reasonably priced. Quality is on par with asos, new look and similar brands.