Motherhood – Cashback, Rebates & Rewards

I ordered a gift card for a relative based on past shopping at a Motherhood store. When I checked their web site, I was surprised to find very few items for sale. No bras, no underwear, no pajamas or robes, and no nursing shirts. When I emailed Motherhood to try to cancel the gift card, they refused and told me the Amazon Motherhood site had a bigger selection. My relative checked it out, but the Amazon site does not accept the gift card!! Absolute waste of money.

After years of buying from this company they showed their true colors when I ordered myself the 12th identical bra and bra size I've always gotten and it came 2" smaller and they wouldn't refund me or make it right in any way. I won't be buying another thing from this company. I'll miss my old bra because it's the only one I ever used.

If possible I would give 0 stars. My order to Canada was billed, shipped via fed ex and returned to sender the following day without leaving new Jersey. Nothing received, I believe this to be fraudulent.

Motherhood (Maternity) has cute clothes and such. However, their return policy is awful! I ordered a large amount of maternity clothes from them. Since I placed two orders including one item from a dropship partner, my return fees were $15 PER ORDER and another $15 for the one item. I also had to call in to handle the return. Fortunately, they waived one fee, but I was still left with a cost of $30 to return items from this large order. I knew I'd have to do some returns, since ordering clothes online was tricky. HOWEVER, the website for returns is not clear about this. > We charge a $10 return shipping fee on express returns for a refund, and $15 on mailback returns for a refund. What is an 'express return'? In this case, it means driving like 20 mins to return the item at Staples. Also, nowhere does it mention a separate fee for dropship items. I figured I could handle $10 for such a larger order (and charging a bit for return shipping is not unheard of) but had no idea the total fee could be $45. 100% will never shop with this store again, unless perhaps I know the item won't need a return. Fortunately, maternity clothing is not something you need forever. However, I also won't order postpartum there either.

So, without any stores where you can go and try on the clothes, Motherhood has moved their operation completely online.... and is charging $15 per return. I was shocked when I went to return some items that didn't fit and realized the fee. Called customer service and there's no other option if you want to return the items. I will never shop here again -- I'll go with other retailers who process returns for free.