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Eccellente servizio Fast shipping

Great experience

First time ordering from Modes and I must say it was a perfectly seamless experience (especially after I ordered this pair of boots from Cettire and they didn't deliver!). My Doc Martens X Rick Owens pair arrived earlier than expected (2 days ahead of schedule--kudos to DHL too!). Now I know what I'll be wearing tomorrow. This is sold out everywhere in the US so Italy was my last resort. Definitely shopping at Modes again.

I had a terrific customer service experience purchasing from Modes thanks to Alessandra from the concierge! She was very helpful and patient and also responsive as we communicated via Whatsapp. It honestly started out with just me inquiring about a bag availability in stores while I was in Milan, and did not plan to get it if it wasn't in stores. When I came to know it wasn't in the Milan outlet but in France, Alessandra worked it all out for me and had the bags delivered to Singapore! She had a friendly disposition and was proactive in giving me options during the experience which I truly appreciate. Thank you for such a smooth transaction, I'll come back if there's another bag or item I want! ❤️

Alessandra è stata gentilissima e sempre a disposizione, la ringrazio per il suo tempo e il suo ottimo servizio. Fin da subito sempre a disposizione per trovare qualcosa adatta a me.