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Exceptional service even after the error was on my side still sending me the correct cable free of charge

First of all i would like to thank carrie which woks in the customer service she is extremly pro. And kind Secondly the cable was made by a very good material the finishing of the plastic of the plugs are very good the material of the cable is not tough and can be banded easly which helps alot with the cable management... thank you moddiy i would advice it for anyone using the new NV cards Also the shipping came before the expected date by air mail

I reached out to ModDIY.com for a custom cable to power the NVIDIA RTX 4080 with Intel NUC 13 Extreme kit. I accidentally selected a 3x8-pin to 16-pin 12VHPWR cable with fast shipping. I received the cable within 4 days of placing the order. However, the 3x8-pin doesn't match with the PSU since I needed a 2x8-pin version. I reached out to support over the chat, and they offered a free 2x8-pin cable without any hesitation. The documentation on their website in selecting the cable is superb and I will pay more attention to the doc next time when I am placing the order for more custom PSU cables in the future.

After searching for days for a custom cable solution, I ran the specs by all the custom cable suppliers. modDIY.com answered each inquiry fast and they were extremely understanding of the complexity of my requirements. No manufacturer produces a cable with the specs I needed, and the other custom cable suppliers lacked the flexibility to accommodate the request (sleeved single 8-pin to 12-pin adapters). They cables arrived within a couple weeks, they work, and they look extremely good. Special thanks to Carrie and whoever put the actual cables together. I have a long list of cables I still need so I will keep you in mind for future orders!

Great 1 on 1 customer service - super helpful. Also helps there's a large selection of useful items for the PC builder / enthusiast!