Mike's Bike – Cashback, Rebates & Rewards

I purchased a gravel bike and hard tail mtb from Mike’s Bikes this year. Both internet purchases which were picked up in SF store. Everything went smooth and as expected as far as sales expectations and experience. Where they absolutely exceeded expectations was in the service department. I’ve been treated like family here in the way they receive me and take care of my bikes. Not just regular service either. Sometimes I work on my bikes and screw things up. I’ve been dissed by snooty shops in the past (American Cyclery). But not here, nothing but love. Additionaly I recently crashed my beloved new SC Stigmata at high speed causing all kinds of mechanical havoc. Not only were the service staff kind but extremely proficient in mechanicals to reset everything nicely and get me riding again. Shout out to Devin and Rene (and other staff for sure) for setting the gold standard in professionalism. It is very difficult to write good reviews for bike shops, but not this one is easy. 6 stars ******

Top notch customer service. Would recommend to a friend or a family member. Great company

I found Mikes Bikes to be friendly, knowledgeable., and helpful. They gave sound advice without being patronising, they carry a good selection of spares and quickly got in stuff they didn't carry, I have no reservations in recommending this shop

These guys got my bike into wonderful working order whilst still retaining its retro charm, super grateful!! Can't wait to take it on some longer rides! Thank you Mike's Bikes!! Very touched by the attention to detail!

New Santa Cruz Hightower C S Online Purchase I had an excellent experience with an online purchase from Mikes Bikes. I did make sure to purchase a bicycle that was currently in Stock. It shipped a week after I ordered and I had it about a week after that - shipped to East Coast. I looked everywhere for Hightower C S build in my local bike shops, but no one could even order one. After a month of looking for one I bought from Mikes Bikes and crossed my fingers and everything worked out! This was a 6.5k bike so I was reluctant to purchase online, but I would not hesitate to buy another bike in the future from Mikes Bikes. The bike came well packaged, they essentially assemble the entire bike then remove the wheels the handle bars. The bike is then zip tied to a carboard frame within the box. Assembly took me about 1.5 hours of very slowly going through everything. In the end you just put the wheels on and attached the handle bars. All brakes, shifters, and cables come on the bike and tuned up. I had 2 questions and Mikes Bikes responded to both emails within 24 hours.