Lottie London – Cashback, Rebates & Rewards

Brilliant products and excellent customer service ...... I didn't put the free gift on my order properly and messaged because it was missing (this was before I realised I done it wrong)....it was sorted with in less then 5 minutes and also added to my recent order so I ended up getting the 2 ....can no fault how quick delivery is and customer service response is.

So I bought the "Lottie London" mascara a bit back. As a lady just gone 50 who's lashes have all but disappeared, I was skeptical about their claims of how their mascara gives length and doesn't clump and gives that "fake lash look" . I was pleasantly surprised just how good it was for the price! It is absolutely brilliant, no clumps, very long lashes and looked brilliant. I have just ordered another one.. . I have tried so many mascaras recently but this one is definitely the best!

I've ordered a couple times from them as my daughters love their products. The last time I made an order I needed it super quick and even though it was free 'standard delivery' - which with other places can take about a week - they sent it out super quickly so I would recieve it in time. Customer service is excellent and I will definitely be back again. Thank you so much!

Lottie London customer service is excellent. My order hadn't been shipped out for a week after I placed it, so I reached out to their email and explained the situation (I needed the order in a few days for a gift). The very next morning I got a reply apologizing for the delay and letting me know the order would be dispatched that day. They ended up expediting the shipping to get it to me as soon as possible and I had my order two days later. So while the initial experience wasn't ideal, I was delighted that the Lottie London team did everything to make it right. I will order from them again.

I am writing this review to warn people of a fake copy company. This is with the aim of helping the real Lottie.london (this one). The fake company is lottie.london.co.uk and is advertising on instagram. I nearly bought from the fake company but found this real one luckily. If lottie.london wishes me to remove this review I will do so.