LOOKFANTASTIC IE – Cashback, Rebates & Rewards

I just wanted to write and say this company including Zanele and Millie were so so helpful in resolving my mascara that had gone missing. They were so speedy in their reply and sent a new one no problem! Really open and trustworthy and kind, will definitely buy from them again!!!

I had an issue with a product I purchased for Christmas. Communication was very good with the customer services team and they were very responsive. Thankfully it has just been resolved by Nathan with the company Quality Compliance Team (Thanks Nathan!). I am very happy with the outcome and as a result it won't stop me purchasing again in the future or recommending to friends.

An honest mistake in dispatching the incorrect item was immediately rectified on notification of the error. Great customer service. Great products and great prices. And great service!

Wonderful products and dream team customer care. I contacted regarding damaged packaging from candles that were bought for gifts. Got some refund for them. I'm returning customer. Customer care agents that were looking after me were: Millie, Aya, Alexandria and Laura. They were very to the point and professional. Well done.

Lookfantastic service is always excellent…. Nokukhanya and Nicole in particular were extremely helpful and efficient. Delivery is 100% reliable and their products are beautiful, always an incredible selection. Their prices are fair and they always have great deals. Their customer service is superb. I will always order from lookfantastic, an absolute favourite of mine. I recommend lookfantastic highly enough they never cease to amaze me.