Living DNA – Cashback, Rebates & Rewards

Problems with logging in to my account were dealt with quickly and efficiently by Clare. Impressed.

DNA Test results for genealogical purposes are provided in a timely manner, and any questions regarding DNA tests are rapidly and clearly answered by knowledgeable professionals. The website provides a broad range of details regarding results.

Nice and helpful communication with support crew upfront Interesting and clear informations about my family and „tribe“

I had a great experience thru customer service. Clare was brilliant in the help she provided. My sample got lost in the post office on the way to Denmark. I wrote to CS and Clare responded swiftly, providing all the necessary details and solutions to my issue. I received a new kit and was able to send out the new sample which arrived today in Denmark. Thank you very much for all your help Clare!

Due to a mistake I made in the shipping address, customer service was understanding and sent me a new order at no additional cost.