Lifestraw – Cashback, Rebates & Rewards

Ordered a replacement Lifestraw on the official website with express delivery, because I was leaving for a trip. Not only did they miss the promised delivery date, they actually never confirmed the shipment of my product and it was never delivered. I have contacted them many times through e-mail and through the contact form on their website, but never got a response. After months I contacted my bank and they issued a refund, to which Lifestraw responded by charging my credit card again. Luckily my bank reissued a refund, because they couldn't show a proof of shipment - probably because they never shipped. It baffles me that a brand like this fails to deliver goods and doesn't respond to any messages, but then suddenly reacts when a refund is issued. I am very disappointed.

Bought several products but they were never delivered. Customer service is not even replying… would not recommend!

Big bummer because their products are nice and well made. BUT(T): No spare parts. Poor customer service. I spent the best part of $60 on a pitcher filter. Made a mistake with the filter and let it dry. Now it's ruined and I can’t get a spare filter. What kind of a company is this? They don’t give a toot about their customers.

Lifestraw Go, review edit 2: Cap gets stuck sometimes, I had to drill a hole in it, to put in a screwdriver as an improvised handle it because the shape of the cap hurts my hand at the force required. Body felt a little bit softer initially than my previous bottle but it's not too soft in any way. The visual design is great. Seems to improve the water quality taste, but how much this is a feeling rather than truth, I don't know. Overall, as a mainly day to day water botttle not subject to heavy filtering it is doing way better than I initially thought and I like it.

Perfect product for camping and hiking! Got mine today and have already consumed a hole bottle (650ml) of swamp water. Water taste good after filtering. Five stars!